My account got hacked like 2 times over the last 2 months, and for the first time they were kind of efficient in helping my recover my account, they took about a few days. However, a few days after my account got recovered it got hacked again! Immediately reported it to Supercell via emails and in-game support and about 2-3 weeks later nothing was done. After contacting then about 5 times later, they told me that the account got banned. The account getting banned was clearly done by the hacker and I have already reported to Supercell that my account was hacked about 2-3 before, and my account would not have been banned if they had reacted fast enough and helped in recovering. Now my account is still banned and hacked (not under my supercell id) and supercell are still not doing anything to get my account back as the ban was clearly a problem that would’ve been avoided if they had recovered my account quick enough. I have spent a lot of time and money on this game, the account was a close to max TH11. So I want you all to really consider if spending all that time and money on a game where their support would not help you when your account is in trouble to be worth it.
部落冲突 (Clash of Clans)
